Customer Service or Customer Delight
Are you in the customer experience industry?
This video will tell you that you are, as it applies to all businesses, and is a reminder to focus on what will ‘wow’ the customer, rather than the mere product. We hope it makes you think about the products and services you deliver, and think how you can make that experience better than that of your competitors.
And the sub plots:
- Never forget that all departments are there to deliver great guest service - from ‘Redcoats’ to toilet attendants.
- And check that your support departments know who their customers are.
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Accounting & General - Accountants Devon, Accountancy Devon, Devon, Torquay, Paignton, Brixham, Cornwall, Somerset, Dorset | © 2011
